DrClick
Contact & support

Institutional support & expert guidance

Secure, reliable and authoritative support for high-stakes medical and veterinary environments. Find documentation, reach a specialist, or scope an enterprise deployment.

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Categorized support

Pick the area closest to your question. Each category routes to the right specialists and documentation.

Technical support

System performance diagnostics, secure integration troubleshooting and connector health.

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Billing & finance

Invoice inquiries, secure payment processing, plan changes and OHAN settlement questions.

Manage billing

Implementation

Institutional onboarding, data migration, tenant configuration and workflow design.

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Trust & security

Compliance documentation, GDPR/jurisdiction validation, audit and data-residency inquiries.

Trust center

Send us a message

Tell us what you need and we will route it to the right specialist.

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Clinic, hospital, network or institution.

Do not include patient-identifiable or other sensitive data in this public form.

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Direct channels

  • Email

    support@drclick.health

    General enquiries · responses within one business day.

  • Security & disclosure

    security@drclick.health

    Coordinated vulnerability disclosure and trust enquiries.

  • Enterprise & government

    Talk to us

    Networks, institutional care and OHAN financing scoping.

Inside the platform

Signed-in support is tenant- & audit-aware

When you raise a ticket from inside DrClick, it carries your tenant, role, environment and severity. Every privileged action — including any assisted access — requires approval and is written to the audit trail.

Prefer to see it first?

Explore the platform in demo mode, or create an account to start on the governed core.